Candis Curd

Director of Digital Strategy and Transformation, AI/ML Products Unum

Candis Curd is currently the Director of Digital Strategy and Transformation at Unum. She has a rich history of successfully launching products and new organizations from zero-to-one, infusing emerging technologies into user experiences and business operations, and transforming organizations into being agile and product-centric.

Prior to Unum, Candis spent time at Amazon leading efforts to refine the strategic direction for growth initiatives in their middle mile transportation organization, targeting supply and resource planning in North America and Europe. She spent many years in consulting and professional services, as the Practice Lead at Strive (now Launch) Consulting where she managed their Atlanta consulting workforce and led product-focused initiatives for retail clients, and at Accenture as a Solution Architect and Delivery Manager in a trusted advisor capacity for cross-industry initiatives.

Candis holds degrees in Computer Science and Computer Engineering from Spelman College and Georgia Institute of Technology and lives in Atlanta with her baseball-loving teenage son and feisty Airedale Terrier.

Day Two: Enhancing the Customer Journey To Drive Engagement And Increase Trust

9:30 AM FIRESIDE CHAT: Getting Your Employees Ready For The New Digital and AI Era

Successful digital transformations have to focus on three areas: people, process, and technology. Although each pillar is important, there has been a significant impact on employees in recent years due to advancements in AI (Gen, AI, LLMs, NLP), redundancy of old roles, changes to in-office/hybrid from Covid, as well as an aging workforce. When looking at all these factors, it is important for insurers to ensure that digital transformations are not only focused on technology and process efficiencies, but also provide a better company culture and employee experience. Join this fireside chat as we discuss such employee focused conversations as:

Information seeking: Working with each business unit to identify valuable resources, while improving gaps in knowledge
Supportive Technology: Identifying technologies that can enhance worker productivity and ease their workload
Change Management: Ensuring your employees are not just keeping up but feeling comfortable and confident with new processes and technology
Embracing Next Gen Technology: Flexible AI guidelines to encourage exploration and innovation of AI tools (LLMs, Gen AI, etc.) while guarding against their known risks

Check out the incredible speaker line-up to see who will be joining Candis.

Download The Latest Agenda