Candis Curd

Candis Curd

Director of Digital Transformation Unum
Candis Curd

Candis Curd is currently the Director of Digital Strategy and Transformation at Unum. She has a rich history of successfully launching products and new organizations from zero-to-one, infusing emerging technologies into user experiences and business operations, and transforming organizations into being agile and product-centric.

Prior to Unum, Candis spent time at Amazon leading efforts to refine the strategic direction for growth initiatives in their middle mile transportation organization, targeting supply and resource planning in North America and Europe. She spent many years in consulting and professional services, as the Practice Lead at Strive (now Launch) Consulting where she managed their Atlanta consulting workforce and led product-focused initiatives for retail clients, and at Accenture as a Solution Architect and Delivery Manager in a trusted advisor capacity for cross-industry initiatives.

Candis holds degrees in Computer Science and Computer Engineering from Spelman College and Georgia Institute of Technology and lives in Atlanta with her baseball-loving teenage son and feisty Airedale Terrier.

Formulating Next Gen Digital Strategies To Drive Customer Engagement

12:50 PM Keynote Panel Discussion: Redefining CX To Retain Customers And Increase Lifetime Value

Acquisition has long been the go-to performance metric in P&C. But with acquisition costing five times more than retention, and nearly one in six policyholders leaving at renewal, insurers must re-think their priorities.

To reduce churn, insurers must prioritize excellent customer experiences that build trust, strengthen current relationships, and increase lifetime value.

Bring your questions to this panel where topics include:

  • Engaging your customers often with timely, relevant information to become a trusted partner
  • Surprising and delighting your customers in your marketing
  • Streamlining team communication and structure to uncover up and cross-sell opportunities for customers 

Check out the incredible speaker line-up to see who will be joining Candis.

Download The Latest Agenda