Chris Stanger

Product Manager for Unified Workspace Westfield

Chris Stanger is a seasoned digital product leader at Westfield, where she drives the strategy and execution of critical digital experiences across the insurance value chain. She leads the development of portals and tools that support both independent agents and customers, ensuring these experiences are intuitive, effective, and aligned with business goals. Known for building strong cross-functional partnerships and championing innovation, Chris fosters open communication with key internal and external stakeholders to enable continuous, data-driven improvements. She is passionate about helping elevate digital strategies to better serve customers and achieve impactful business outcomes.

Enhancing the Customer Journey To Drive Engagement And Increase Trust

4:45 PM PANEL DISCUSSION: Enhancing Your Distribution Relationships With Digital Transformation

Strong broker and agency relationships play a critical role for insurers bringing in new customers. In order get the most out of these relationships, it is important to take a more holistic approach to each broker and agency interaction. This approach will help you understand and strengthen where your products and marketing may be missing the mark. Bring your questions and be ready to listen to such topics as:

Creating dashboards to visualize your current product reach and identify any gaps and new opportunities
Revamping messaging to ensure product clarity and to support business development initiatives
Developing tailored solutions that better align with brokers’ client portfolios (if the gap is great enough)
Sharing performance metrics and market intelligence to provide transparency and reduce hesitation

Check out the incredible speaker line-up to see who will be joining Chris.

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