Digital Insurance Connect 2026

August 17 - 19, 2026

Austin Marriott Downtown, Austin, TX

Jamie Shaw

Jamie Shaw

VP, Global People Systems and Experience Lead Lockton | Human Centric Technologist | Digital Transformation Leader | Vitality Seeker
Jamie Shaw

Jamie Shaw is a seasoned technology professional with extensive experience in Corporate Technology. As the Global People System and Experience Lead at Lockton, Jamie has been instrumental in driving innovative solutions and optimizing processes to enhance organizational efficiency and employee engagement.

Jamie is deeply committed to enhancing both employee and client experiences. By focusing on innovative technology solutions and strategic initiatives, Jamie has consistently demonstrated exceptional leadership and strategic thinking. She is known for her ability to navigate challenges with a proactive approach, fostering a culture of continuous improvement and excellence.

Outside of Lockton, Jamie is passionate about sharing knowledge and experiences, contributing to industry discussions, and mentoring emerging leaders. Her commitment to professional growth and development is evident in active participation in various forums and conferences.

Elevating And Personalizing The Customer Experience

3:20 PM Panel Discussion: Structural Transformation: Rethinking and Futureproofing Employee Career Pathways

The rapid rise of automation and generative AI is reshaping traditional career trajectories. Digital leaders recognize AI won’t just transform jobs; it will also replace the people who don’t adapt to using it efficiently.

Join this workshop to discuss strategies for preparing employees and readying your organization for the future. Talking points include:

  • Establishing AI governance to avoid risk and regulate AI usage.
  • Upskilling your workers for essential skills to supplement and enhance their work.
  • Real world use cases of RPA, Gen AI, and LLMs to better create efficiency.
  • Looking at your organization to understand which roles are redundant and which can be enhanced.
  • Creating a roadmap with room for continuous improvement to keep up with the advancement of technology.
 

Check out the incredible speaker line-up to see who will be joining Jamie.

Download The Latest Agenda