Digital Insurance Connect 2026

August 17 - 19, 2026

Austin Marriott Downtown, Austin, TX

John Proano

John Proano

Director, Customer Engagement and Omnichannel Marketing Director Prudential Financial
John Proano

Elevating And Personalizing The Customer Experience

12:45 PM The Digi-Download Roundtables

The roundtable discussions offer a chance to take a deeper dive into the specific areas you’d like to discuss. Take a seat to learn and work with your insurance peers on a topic of your choice. 

Roundtable #1: AI Lessons Learned: Identifying Successes and Failures

  • Hosted by: John Proaño, Director, Customer Engagement and Omnichannel Marketing, Prudential

Roundtable #2: Agentless Distribution: Enhancing Your Direct To Consumer Relationship

  • Hosted by: Meg Duty, Senior Vice President, Puritan Life Insurance and Canvas Annuity


Other Topics may include:

  • Understanding Consumer Behavior To Design More Effective Digital Experiences
  • Data Governance For Effective Marketing Strategies
  • Project Management For Consistent And Strong Business Outcomes 

Check out the incredible speaker line-up to see who will be joining John.

Download The Latest Agenda