Kelly Castriotta

The discussion will explore how the insurance industry’s relationship with AI has matured — shifting from hype to solving real business problems. While pragmatic use cases are gaining traction, complex applications still struggle. As insurers increasingly underwrite AI risks, the conversation turns to ecosystem liability, emerging regulatory gaps, and high-risk sectors. The discussion also highlights that AI branding in insurance is no longer enough — sustainable value lies in clear use cases, solid governance, and measurable outcomes. The key takeaway: success with AI requires both strategic adoption and thoughtful risk management.