Melisa Izaguirre

Strategic Innovation Director USAA

Melisa Izaguirre is the Director of Innovation for Emerging Technologies at USAA Labs, where she leads a team dedicated to enhancing member and employee experiences through innovative, tech-driven solutions. With over 15 years of experience in marketing, advertising, innovation, and user experience, she has collaborated with companies of all sizes across the globe. Melisa holds multiple patents across all lines of business at USAA. through the United States Patent Office. Before joining USAA Labs, she contributed to the Enterprise Advice Group, where she focused on redesigning member advice tools.