Pete Frey

Divisional Vice President Business Data & Analytics, Enterprise Telematics Great American Insurance Group

Pete is the Vice President of Enterprise Telematics at the Great American Insurance Group. He has been a leader in telematics and innovative insurance technology for many years, specializing in new capability deployment and innovation sustainability. Pete has spent most of his career at large insurance carriers, including American Family Insurance and Nationwide and has also spent time as a product leader for telematics startups. He has been honored to participate in various insurance industry conferences and events as either a guest speaker or panelist, often speaking about the changing landscape of insurance innovation and the evolution of next generation telematics. Pete graduated from the University of Texas El Paso and currently lives in Des Moines, Iowa.

Enhancing the Customer Journey To Drive Engagement And Increase Trust

4:10 PM WORKSHOP: Customer Journey and Telematics: Using Telematics To Better Understand And Build Trust With Your Customers

As telematics make their way into consumer cars to encourage better driving habits, they mark a chance for you to engage and reward your members appropriately. The wealth of data that comes from telematics not only results in better rates for your customers, but it also allows you to create more relevant rates and products moving forward.

Understanding customer behaviors to move away from potentially biased socioeconomic risk calculations
Rewarding good behavior while also identifying bad behavior, or problem geographies for your customers
Discovering novel product models that are directly tied to member’s behaviors such as pay per mile insurance

Check out the incredible speaker line-up to see who will be joining Pete.

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