Enhancing the Customer Journey To Drive Engagement And Increase Trust
EY estimates that by 2028 more than 30% of all insurance transactions will occur thru embedded channels. To stay ahead of the curve, it is critical for carriers to identify relevant partners and ensure they have the products and capacity to scale. Listen in for strategies on:
- Integrating insurance into non-insurance products (e.g., travel, retail, auto)
- In-house or outsource: Understanding when to invest in your own tech stack or partner with an Insurtech
- Investing in seamless, frictionless purchasing experiences to increase adoption rates
- Collecting real-time data from embedded insurance platforms for more accurate risk assessment, and identifying new user needs
EY estimates that by 2028 more than 30% of all insurance transactions will occur thru embedded channels. To stay ahead of the curve, it is critical for carriers to identify relevant partners and ensure they have the products and capacity to scale. Listen in for strategies on:
- Integrating insurance into non-insurance products (e.g., travel, retail, auto)
- In-house or outsource: Understanding when to invest in your own tech stack or partner with an Insurtech
- Investing in seamless, frictionless purchasing experiences to increase adoption rates
- Collecting real-time data from embedded insurance platforms for more accurate risk assessment, and identifying new user needs
Digitizing fraud prevention processes can lead to greater efficiencies, with immediate positive outcomes. These results can include more rapid identification to improved operations, and a more frictionless customer experience.
- Identifying fraud as early as possible in the claim journey, or broker relationship, before it hampers resources down the line
- Using analytics and AI to identify anomalies, and potential signs of fraud
- Updating your fraud system and automation rules with the latest new hacks
- Maintaining an elevated customer centric approach with a quicker clearance of legitimate claims
Check out the incredible speaker line-up to see who will be joining Priya.
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