Rodney Frye

Vice President of Customer Engagement. Precisely

Rodney Frye serves Precisely Software as the Vice President of Customer Engagement. He has spent more than 30 years providing Customer Communication Management solutions to key industries. Before joining Precisely, Rodney guided Intelledox and Thunderhead (“SmartComm”) to become leaders in the financial services and insurance markets. He has held various leadership roles within those organizations. He holds a Bachelor of Business Administration with a concentration on data processing and analysis from the McCombs School of Business, University of Texas at Austin.

Day One: Digital Transformation and AI Integration Strategies

5:20 PM CLIENT CASE STUDY: Customer-First Strategies For Insurers: Using Data And AI To Strengthen Engagement And Retention

Insurers have more customer data than ever, but turning that data into trusted, personalized experiences remains a challenge. Disconnected systems, manual processes, poor data management, and generic outreach often lead to missed opportunities and lower retention.

This session will explore how insurers are using AI and data to modernize customer communications and deliver more personalized, customer-first experiences. Learn how Precisely enables leading carriers, agencies, and brokers to:

Deliver personalized, omnichannel communications using existing data.
Meet customer needs faster with AI.
Improve retention by engaging customers with the right message at the right time.

If you’re leading digital transformation, customer experience, or marketing, this session will show you how to shift from siloed communications to a unified, customer-first approach.

Check out the incredible speaker line-up to see who will be joining Rodney.

Download The Latest Agenda