Day Two TUESDAY AUGUST 27,2024

Randi Greenberg, Digital Insurance Connect, Program Director

Leveraging both customer and enterprise data will take your organization’s digital transformation to the next level. But how do you get there? These industry leaders discuss how to create groundbreaking capabilities that enhance customer engagement and boost marketing effectiveness. Whether you're looking to overhaul your current strategies or refine your approach with cutting-edge insights, this is your opportunity to learn from the best and make your marketing efforts more dynamic and results-driven. Prepare to leave with actionable takeaways that you can immediately implement to make a measurable impact in your organization.

Jared Vestal

VP, Growth & Journey Marketing
GEICO

See Bio

To succeed in today’s global and ever-changing market, insurance companies must know more than their competitors. You have to have the ability to collect, share and leverage information internally and externally with simplicity and ease, and use those insights at every step of the decision-making lifecycle. Insurance companies that want to thrive in today’s aggressive global business landscape need to leverage data and analytics better than ever before.

• Understanding how to benefit from the effective use of data
• Choosing the best data platforms to support your business
• Building insights into every point of your customers’ decision-making lifecycle

Insurers are developing partnerships to embed themselves into their customer’s (and potential customers’) daily lives. These innovative ways to increase awareness of insurance offerings and engagement with consumers provide more visibility in an ever-increasing crowded market. It also provides the ability to address specific customer needs and relief from their pain points. And it’s working! The embedded insurance market is expected to reach $482 billion by 2032.

Join this panel as they discuss their pathway to successful embedded insurance products.

• Sourcing data that helps guide the type of partnerships and collaborations that will appeal to a broad audience
• Selecting and approaching potential partners
• Getting creative to gain buy-in from key stakeholders
• Providing personalized coverage and driving engagement with customers (using telematics, rebates from merchants, offers from adjacent organizations, etc.)

Brian Ignatowicz

Vice President, Digital Experience and Product Management for P&C Business Units
The Hartford

See Bio

John Poucher

VP of Agency Distribution
Coterie

See Bio

Hit the refresh button with our energizing morning break. Grab a gourmet coffee, snack on light bites, and share a lively chat. Power up for the rest of your day!

The roundtable discussions offer a deeper dive into the specific areas you want to discuss. Literally pull up a seat to learn from other industry experts, while sharing your challenges.

Sign up on site early to make sure you get a seat at your preferred roundtable.

Topics may include:

• Predictive Data: Best Ways To Collect And Utilize
• Establishing A Secure Data Pipeline From Collection To Storage
• Automating Sales & Renewals To Improve Marketing ROI
• Making The Customer Journey More Intuitive
• The Process To More Effective Lead Generation
• Your Social Media Metrics And How To Improve Them
• What You Need To Know About Protecting Customer Data
• Automating Sales & Renewals To Improve Marketing ROI

One area of AI that will continue to gain momentum is the use of digital twins. This new opportunity can  inform key decisions, drive significant business value and reduce risk from unintended consequences. One key component of the digital twin model is the population of customers/users for an organization’s products and services. This cannot be built without modeling and understanding human behaviors. In this keynote, Bipin Chaha will describe:

• Critical importance of these digital twins to improve decision effectiveness
• How such system level digital twins are built
• Role of behavioral models within the digital twins

Rejuvenate and recharge for the rest of the afternoon’s sessions – there’s more great content ahead!

In the dynamic landscape of insurance, the future belongs to the organizations that will embrace a well-thought-out digital transformation. Because the insurance value chain is a complex configuration of processes, people and assets, a successful roadmap will consider the technologies, data and analytic that will reshape risk assessment, claims processing, fraud detection, your workforce and more. Our panel of industry leaders share actionable insights and best practices for building resilient, customer-centric digital ecosystems that will help organizations collaborate and integrate across platforms, partners, and technologies.

Jared Vestal

VP, Growth & Journey Marketing
GEICO

See Bio

Basilios Manousogiannakis

Vice President, Alternative Distribution
AMERISAFE

See Bio

Regardless of the speed of your digital transformation, insurance lags behind other industries in its use of advanced digital technologies to deliver the newest products. Discover what cloud-based products are on the horizon and how the continued move to the cloud will help modernize your organization, during this dynamic keynote presentation

·      Understanding the role of the cloud in modernizing your organization and the cloud-based products specific to the insurance sector

·      Using the cloud for processes to reduce cycle times and improving the flow of data between internal parties

·      Offering more transparency and easier to understand products, to your customers

·      Leveraging cloud technologies to deliver innovative insurance products at a quicker rate

·      Overcoming challenges with data, privacy and security

After a productive day, kick back and enjoy some cool drinks and hot treats. Unwind from your full day at Digital Insurance Connect and recharge for more engaging content tomorrow!